06 / CONTACT
Call the bay, not a call centre
There is no enquiry form on this website, deliberately. Forms lose detail, hide urgency and end up in a queue. A phone call reaches the workshop, and an email lands in the same inbox the inspection sheets come from.
NO FORMS · NO LEAD QUEUE
DIRECT
Reach us
TWO CHANNELS
PHONE
Rings in the workshop during business hours. If nobody picks up, we are under a car — leave a message with the stock number and we call back the same day.
Send the VIN, the stock number or the listing link. Inspection sheets, photographs and spreadsheets all go out from this address.
Response
4 hours
business hours
Shop hours
09–19 ET
Open days
Mon–Sat
Sunday
Closed
ADDRESS
Where we are
ORLANDO, FL
100 Example Avenue, Suite 100, Orlando, FL 32801
Four bays behind a fenced lot. Visitor parking is the row nearest the office door; the workshop entrance is the roller door on the left with the inspection lane painted on the floor.
- County
- Orange County
- Timezone
- Eastern Time (UTC−5)
- Shop hours
- Mon–Sat · 09:00–19:00 ET
- Test drives
- With a technician, on a set route
- Lift access
- On request, for your inspector
MAP
Schematic approach
NOT TO SCALE
ARRIVING
- Photo ID if you are collecting a car or signing title work
- Your own inspector, if you have one — we hand over the lift
- A torch, if you want to look underneath properly (we also have two)
- The VIN of your trade if you want a number the same visit
- Insurance details if you plan to drive away today
SCHEMATIC ONLY — WE DO NOT EMBED THIRD-PARTY MAPS OR TRACKERS ON THIS SITE. FOR TURN-BY-TURN DIRECTIONS, CALL AND WE WILL TALK YOU IN.
DESKS
Who answers what
4 DESKS
-
DEP-01
Sales and stock
Availability, holds, inspection sheets, delivered price to your postcode.
ANSWERS: INTAKE TECHNICIAN WHO GRADED THE CAR
-
DEP-02
Workshop and service
Bookings, diagnostics, estimates, warranty claims, pre-purchase inspections.
ANSWERS: POWERTRAIN OR DIAGNOSTICS TECHNICIAN
-
DEP-03
Titles and documents
Payoffs, title transfer, tag work, out-of-state registration, export paperwork.
ANSWERS: DOCUMENTATION DESK
-
DEP-04
Logistics
Carrier quotes, pickup windows, loading photographs, delivery receipts.
ANSWERS: LOGISTICS DESK
CONTACT / NOTE
If it is urgent, call — do not email
A car on a lift with the wheels off cannot answer email. If you are stranded, mid-purchase or chasing a delivery window, the phone is the only channel that gets an immediate answer.
Answer in under four business hours, from the person who inspected the car.