05 / ABOUT
A dealer that publishes the failures
Most of this trade runs on information asymmetry: the seller knows what is wrong and the buyer finds out later. We make the asymmetry smaller on purpose — it costs us sales in the short term and it is the only reason people drive three states to buy here.
EST. 2009 · ORLANDO, FL
STORY
Why the numbers are public
This started as one bay and one lift in 2009, correcting cars that other people had already sold. The pattern was always the same: the faults were known, they were cheap to fix before the sale, and nobody had bothered.
So the protocol came first, then the refusal rate, then the publishing. Every unit now arrives with compression figures, pad depths, tyre dates, paint depth readings, alignment angles, battery conductance and a full scan — and every unit leaves with the same sheet, including the findings we decided not to repair.
Publishing failures is commercially stupid in a good month and commercially decisive in a bad one. Buyers who can read the defect log stop negotiating on the wrong things and start asking about the right ones, and the cars that were going to be trouble go to auction instead of onto this lot.
What we are not: a restoration house, a classic broker, or a place to buy a project. If a car needs more than correction to be honest, it is not our inventory.
Since
2009
Bays
4
Lifts
6
Sold this year
214
GAUGES
The business in five numbers
THIS YEAR
TIMELINE
How we got here
5 MARKERS
- 2009
One bay, one lift
Started buying and correcting one car at a time, mostly trucks, mostly for people who had been burned by a forecourt.
- 2014
Second lift, first technician
Volume grew enough to stop outsourcing the hard work. The refusal rate at intake started climbing the same year.
- 2019
The protocol
We wrote down the 120 points and the pass thresholds, mostly so two technicians would grade the same car the same way.
- 2023
Sheets published
Inspection sheets and defect logs went onto every listing. Three units sold in the first month did not sell in the second.
- 2026
Telemetry page
Our own trade journal went public: price index, days to sale and reconditioning spend, updated monthly and never revised upwards.
FACILITY
The building
4 BAYS
100 Example Avenue, Suite 100, Orlando, FL 32801 — four bays, six lifts, a dedicated inspection lane and a documentation desk. Visitors are welcome in the workshop; nobody will move you into a cubicle with a coffee.
EQUIPMENT THAT MATTERS
- Two-post lifts, 9,000 lb and 12,000 lb
- Four-wheel alignment system with printed angle sheets
- Borescope, compression and cylinder leak-down kit
- Paint depth gauge and structural measuring tram
- Battery conductance tester and parasitic draw meter
- Two-channel oscilloscope for intermittent faults
TEAM
Five roles, no sales floor
WHO DOES WHAT
-
ROLE-01
Intake technician
Runs the protocol, refuses roughly eight cars in nine, signs the findings.
-
ROLE-02
Powertrain technician
Timing, internal engine and transmission work, with a borescope and a torque wrench, not a parts cannon.
-
ROLE-03
Diagnostics lead
Electrical faults, module scans and intermittent problems that survive a code reader.
-
ROLE-04
Title and documents
Lien checks, title transfer, tag work and the paper file that travels with every sale.
-
ROLE-05
Logistics
Carriers, loading photographs, delivery receipts and export paperwork.
HOUSE RULES
- Readings, not adjectives. “Runs great” is not a measurement. Every claim on a listing is attached to a number, a date or a photograph.
- Defects published. The defect log on each unit lists what we found and what we chose not to fix. You decide if it matters to you.
- No pressure pipeline. No lead forms, no drip sequences, no “today only” pricing. Contact happens on your terms, by phone or email.
- Title in hand. Every unit we list has a clean, transferable title in the file. No liens, no “title comes later”, no auctions with stories.
PROCESS
Five stages, every car
NO EXCEPTIONS
-
01
Acquisition screen
We buy at auction, from leases and from private owners — but only units with a clean title path and a service trace. Roughly one in nine cars we look at is bought.
-
02
Teardown & measurement
Into the bay, on the lift. Compression and leak-down numbers, brake pad depth, tyre dates, battery conductance, alignment angles, fluid condition — all written down, not eyeballed.
-
03
Correction
Anything under our threshold gets fixed before listing, not after. Timing components, cooling, brakes, suspension bushings, fluids, and the small trim nobody photographs.
-
04
Instrumented listing
Every listing publishes the readings: condition scores by system, days on lot, price against the live market band, and the full defect log — including the things we did not fix.
-
05
Handover
Two keys, the paper file, the digital inspection sheet, and a 30-day powertrain window. Delivery nationwide; you can also fly in and drive out.
FAQ
Questions we answer most
8 ANSWERS
Q Can I see the inspection sheet before I travel? SHOW
Yes — it is attached to every listing and we email the full PDF on request. It includes the readings, the photographs and the defect log with the items we did not repair.
Q Do you take deposits? SHOW
We take a refundable hold only after you have the inspection sheet in hand and we have agreed a pickup or delivery date. Nothing is charged to look at a car.
Q What warranty comes with a unit? SHOW
Thirty days on the powertrain, stated on the purchase order, and any remaining manufacturer coverage transfers with the car. Extended coverage is available through a third party if you want it.
Q Do you buy cars outright? SHOW
Yes. We buy clean-title units with a service trace, and we pay at the counter or by wire the same day. If the car is not for us, we say so and tell you who might want it.
Q Can I have my own mechanic inspect it? SHOW
Encouraged. Bring your inspector to the shop, or send a mobile service — we hand over the lift, the readings and the file. We do not rush the visit.
Q How is the price set? SHOW
From the live market band for the exact trim, mileage and condition, weighted by the work we did. Each listing shows where it sits against that band.
Q Do you ship outside the United States? SHOW
We handle export paperwork and container loading, and we ship through the port you nominate. Duties and destination charges are yours.
Q Why does this site have no forms? SHOW
Because forms are where enquiries go to die. Call the number or send an email; the same person who inspected the car answers it.
Direct line
Talk to the person who inspected the car
No forms, no lead queue, no callback script. The number below rings in the workshop, and the email lands in the same inbox the inspection sheets come from.
Answer in under four business hours, from the person who inspected the car.